The agreement between you and LIMLY LLC

Definitions

• "Limly", "we", "us" and "our" mean LIMLY LLC, a Delaware limited liability company.
• "Service" means the Limly desktop application, the website at limly.io, and any related feature we make available.
• "You" means the person or organisation using the Service.
• "Your Content" means the meetings, transcripts, summaries, notes and files you create or upload.

Your account

You need an account to use most of the Service. You are responsible for keeping your credentials secure and for what happens under your account.

You must be at least 16 years old, and old enough to enter a binding contract where you live. If you open an account for an organisation, you confirm you are authorised to accept these terms on its behalf.

Licence

We grant you a limited, revocable, non-exclusive and non-transferable licence to install and use the Service for your own business or personal use, in accordance with these terms.

You may not resell, rent or sublicense the Service; reverse engineer, decompile or attempt to extract its source code except where the law expressly permits it; remove or obscure any proprietary notice; or use the Service to build a competing product.

Recording and consent

This one matters. Recording laws differ by country and by state, and some require every participant to consent before a conversation is recorded.

You are responsible for obtaining any consent the law requires from the people in your meetings. Limly gives you the tool; it does not decide whether you are permitted to use it in a given conversation, and we are not liable for recordings you make without the consent your jurisdiction requires.

Your content

Your Content remains yours. We claim no ownership over it.

You grant us only the licence we need to run the Service: to store, process and display Your Content to you and to the people you share it with, and to create the transcripts, summaries and outputs you ask for.

You are responsible for having the right to upload and process the content you put into Limly.

Acceptable use

You agree not to use the Service to break the law, to record people where you have no right to, to infringe someone else's rights, to upload malware, to attempt to gain unauthorised access to our systems or another customer's data, or to place a load on the Service designed to disrupt it.

We may suspend an account that is causing harm to other customers or to the Service, and we will tell you why.

Plans, billing and cancellation

Free, Lite and Pro are billed as a flat monthly price for one person. Teams and Business are billed per active seat per month. Education is a discounted programme with eligibility verified at sign-up.

All prices are in US dollars and exclude VAT, IGV and any other tax that applies where you are. Billing is by LIMLY LLC.

Paid plans renew automatically at the end of each period unless you cancel. You can cancel at any time from your account settings; you keep access until the end of the period you have already paid for.

If something goes wrong on our side and the Service does not work as described, contact us and we will make it right, including a refund where that is the fair outcome.

Changes to the Service

We ship updates, and features change. We may add, modify or remove functionality. Where we remove something you rely on, or discontinue a paid feature, we will give account holders at least 30 days' notice by email unless a security issue forces us to act sooner.

Third-party services

The Service can connect to tools we do not operate. Those connections are a convenience; we are not responsible for a third party's availability, accuracy or conduct, and your use of them is governed by their own terms.

Feedback

If you send us an idea or a suggestion, we may use it to improve the Service without owing you compensation. You keep any rights you already had; you are simply not restricting us from acting on the suggestion.

Warranties and liability

Apart from what we promise in these terms, the Service is provided as is. We do not warrant that it will be uninterrupted or error-free, and we do not warrant that an AI-generated summary or transcript will be accurate. Review anything you rely on.

To the extent the law allows, our total liability arising out of the Service is limited to the amount you paid us in the twelve months before the event giving rise to the claim. We are not liable for indirect or consequential loss, including lost profits or lost data.

Nothing here excludes liability that cannot lawfully be excluded, including for fraud, wilful misconduct or gross negligence.

Termination

You can stop using the Service and delete your account at any time.

We may suspend or terminate your access if you materially breach these terms and do not fix it within 14 days of us telling you, or immediately where the breach is serious enough that waiting would cause harm.

On termination your licence ends. We delete your content according to the retention periods in our Privacy Policy.

Governing law

These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law rules, and the courts of Delaware have jurisdiction.

If you are a consumer in the European Union or the United Kingdom, this does not deprive you of the protection of the mandatory consumer law of the country where you live, or of your right to bring proceedings there.

Changes to these terms

We may update these terms. When a change is material we will give account holders at least 30 days' notice by email before it takes effect. If you keep using the Service after that, the updated terms apply. If you do not accept them, you can close your account.

Miscellaneous

If a court finds a provision unenforceable, the rest stays in force. Our failure to enforce a right is not a waiver of it. These terms, together with the Privacy Policy, are the whole agreement between you and us about the Service.